About Us

Contact Us

You can contact us by phone 7 days a week from 7 a.m. to 9 p.m. by calling our toll-free live order and assistance line at 1-888-456-8499. When you call, you may inquire about all the tickets listed on our website, ask about group sales of 10 tickets or more (be sure to mention promo code GRATUS to receive a discount on your order), track an existing order, or place a new order with our experienced phone representatives. You can also track your order by clicking "Track Your Order" at the bottom of the site page.

What Is GoodSeats.com?

At GoodSeats.com, our goal is to be your go-to portal for live entertainment and events! We connect you to over 100,000 concerts, sports, and theater events worldwide. All tickets are listed by professional brokers, ticket-selling companies, and trusted ticket sellers, all backed by our 100% money-back guarantee.

If you have any further questions, please drop us an email at info@goodseats.com.

Our Parent Company

Our parent company, iDigits LLC (iDigits.com), is a leader in digital services, domain name branding, and digital art. Rebranded in 2024 after over 20 years serving clients, GoodSeats.com and its previous top site (under NDA) have been industry leaders in the ticketing sector for over 2 decades before Zoot made an exit from that ticketing site . Our co-founder’s business, DNAccess.com, further supports our innovative approach.

We offer fans a vast selection of tickets to events across all 50 states and Canada. Our safe and secure online platform makes buying tickets a fast, fun, and easy experience. Discover what thousands of others already know: GoodSeats.com is your destination for lower prices, lower fees, and a full guarantee on your order. Shop with confidence and convenience and become a GoodSeats.com customer. We are committed to making us your go-to site for all your ticketing needs.

Our Founders

Teaming up with SEO, branding, and tech industry expert Bill Hartzer of DNAccess.com, Ira Zoot co-founded GoodSeats.com. Together, they are dedicated to building an innovative and impactful business, committed to offering exceptional service, trust, and credibility. Our goal is to make GoodSeats.com your preferred site for tickets.

Ira Zoot, the founder & CEO of GoodSeats.com and iDigits LLC, brings a diverse background to his ventures. With experience as a commercial and fashion photographer, digital illustrator, product designer, and digital creator, his impressive portfolio includes collaborations with prestigious clients such as Jim Beam, Leo Burnett, JWT, Disney, and Warner Bros.          

Zoot has been involved in high-profile ad campaigns and contributed to packaging designs for McDonald’s Happy Meals and global games. As a creative director for Hedstrom Toys, he designed various products, including children’s slumber bags, playhouses, and bouncy balls featuring licensed artwork from Disney, Warner Bros., Mattel, and other international licensors.

Zoot’s passion for digital artistry emerged with new digital tools and applications. Over the past 20+ years, he has beta-tested numerous cutting-edge creative applications and technologies, shaping his creative journey. Acquiring Zoot.com in September 1995, during the early days of domain names, allowed him to showcase his art and work under a unified personal digital identity.      

Recognizing the transformative impact of domain assets on artwork, advertising, and global branding, Zoot successfully entered the ticketing industry, developing a top-tier secondary market ticket seller brand. Recently adding this venture as well as keeping focused on his art, which is now featured on various products and licensed by other companies, Zoot has re-entered the ticketing space  and is going to do everything possible to create another world class business. 

Many of his portfolio of Digital Brands can be seen at ZootDomains.com if you’re interested in seeing some of the brand names of future project developments of iDigits LLC. At ZootDomains.com.

Bill Hartzer is the Co-Founder & Chief Marketing Officer (CMO) at GoodSeats.com, where he leads the company’s growth and brand presence in the competitive premium event ticketing industry. With over 20 years of experience in digital marketing, Bill is an expert in SEO, domain name strategy, and online reputation management. His work has helped many companies improve their online visibility and build strong brands.    

Before joining GoodSeats.com, Bill founded a successful digital marketing consultancy, serving clients from startups to Fortune 500 companies. Known as a thought leader, he frequently shares his insights at industry conferences and in publications. At GoodSeats.com, Bill uses his expertise to create impactful marketing campaigns and drive the company’s growth. Beyond his professional work, Bill is passionate about domain investing and staying updated on technology trends, making him a respected figure in the digital marketing community.

Our Promises

Low Service Fees 

We do our best to charge one of the lowest service fees on our orders in the industry. Our customers never pay more than what we would personally pay for tickets they are for ourselves. So, there’s our lowest-ticket prices to the prices for top tier ticket, a very reasonable service fee, and the applicable state taxes.

Low Prices 

We offer transparent pricing and continuously review our prices to ensure they remain low and competitive within the secondary ticket market. There are lowest-ticket prices to the prices for top tier ticket which we will do our best to offer competitive or lower than other secondary market ticket prices.

No deception at all 

We avoid all possible deceptive business practices like artificially inflating ticket prices and then adding outrageous service fees at checkout. At GoodSeats.com, you get genuinely great deals and the best possible services—that’s it. If we wouldn’t buy the tickets for our own use, we will make sure the pricing is set to levels we would accept.

No hidden transfer or download fees on e-tickets.